Frequently Asked Questions:
For a more detailed overview of what
Urbanload offers, please see "How
Does It Work?"
1. Will I be
able to stock your products on my eBay store and my own website?
Ans:
Yes, you can resell our products on any online platform (eBay, Yahoo, Overstock,
Amazon). If you have a brick and mortar shop, we welcome import/export inquiries
as well
2. What are the charges that I
am required to pay?
Ans:
The first month is you sign up for UrbanLoad.com is free. We also provide with
you a free customized mousepad upon registration. The reseller
prices listed are "NETT" prices. Shipping is FREE and there are
NO hidden charges. We only charge a small sum of US$19.95 each month after the
first. This covers all the shipping and handling costs that we incur.
Our
top sellers
on eBay covers this cost in 3 sales alone! Take a look at their profit margins
to see for yourself. In the unfortunate event that you wish to cancel your account
within the first month, you can simply cancel the PayPal payment subscription.
Do try out our service, you have nothing to lose and everything to gain.
3.
Do I sell the eBay items at Urbanload? How do I connect Urbanload and eBay services?
Ans:
Urbanload runs independently from eBay. You need to create and customize your
item at Urbanload. Thereafter, we'll provide you with the images and description.
You will need to sell it on eBay separately with the help of our images and description.
See the Case
Studies of Powersellers to check out their listings. After the sale is completed,
login to Urbanload and place a bulk order form. We'll dropship the item to your
customer to any destination for free. (only if you have a reseller
account with us)
4. When I list
an item on eBay, let's just say one of your t-shirts, and I list the shirt for
$10- do you actually dropship one shirt at a time to customers?
Ans:
All our items are dropshipped for free. All you have to do is to enter the address
required to be shipped at our system. We have a logistics team that will ship
the item to your customer. If there is more than 1 item of a similar type to the
same address, we'll ship them in a single package.
However, for varied
items in lots, (eg: 2 large clocks, 1 pack of buttons, tshirts, usb drivesetc)
we may have to do 2 shipments as certain items are fragile and it is not meant
as a single shipment. (we do not want to mix large clocks with mugs!) We exercise
our own judgement with regards to this but be assured that all decisions are made
with the customer in mind :>
5. What
do I do about shipping charges? What would I put for shipping charges on the above
(hypothetical) shirt? Normally a shirt would cost about $4.00 to mail. Would I
put this amount on eBay?
Ans: You
can put any amount in your shipping price. These are all profits to you. For eg:
A black leather watch (one of our most popular items) is sold for $6.99. You can
sell it for $12.95 with your own design with a shipping cost of $4.00. That means,
your total net profit is 12.95 + 4.00 - 6.99 which gives you a total net profit
of US$9.96!
You can look at our case studies to see what our other resellers
are selling on eBay and their profit margins here.
We have had sellers earning as much as 300% on profit margins
6.
I have had bad experiences with dropshippers. The charges got too high,
and quite a high percentage of the merchandise was arriving damaged. Why should
I try UrbanLoad.com?
Ans: We understand
that there are quite a few dropshippers out there with pretty bad prices and poor
handling. UrbanLoad is trying to change the bad image of dropshipping and the
negativity associated with it. That is why after signing up for your reseller
account, we will be pleased to inform you are entitled to customize a free mouspad.
We even dropship it to any address for free too (you can send it to
yourself) This will give you a good feel of how our system works and the lead
shipping time.
For a more detailed overview of what Urbanload offers, please
see "
How
Does It Work?"
If you have further queries, please contact us at
support [at] urbanload.com. All emails are answered with 24 hours and we
look forward to be of assistance.